4
Hotel Management & Tourism

Course Objectives:

This course has been especially designed to impart comprehensive and inclusive training in Hotel Management and Tourism at the elementary level. We expect the participants of the course to be very competent and well-rehearsed at the end of 12 weeks training. Our Mission is to give the participants ample knowledge, which could help them in their career planning and make them capable of holding a respectable position in the Hotel Industry. 

Topics:

1.      Front Office:

         Reservation

         Passenger registration

         Check in and check out system

         Room check system

         Welcome of the guest to the room escort

         Room preparation as per standards

         Senior member of registration card

         Mode of payments

         Costing of the tours and parties

         Lecture deliver regarding 5 star hotels

2.      Food and beverage:

         Banquet

         Coffee shop

         Room service

         Bar system

         Menu planning

         Table and Hot Menu

         Cost controlling

         Receiving of Goods and Portion Control

         A La-Carte Menu

         Developing a baseline for restaurant revenue management

         Food service management system: issued and concepts

3.      Marketing:

         Marketing Analysis in the Hospitality Industry

         Marketing Planning in the Hospitality Industry

         Data gathering and analysis in the Hospitality

         Statistical decision making for Hospitality Managers

4.      Travel & Tourism:

         Introduction to travel & Tourism Industry

         Tour operator

         Function / Role of IATA & Travel agency

         Domestic tourist route

         Guidelines for domestic guides

         Guidelines for international guides

         Awareness on the quality management (ISO 9000 QMS)

 

Who Should Attend?

This course can be highly beneficial for:

         Business graduates, Hotel Owners, Operators, Staff of Star Hotels,

         Young men and women wishing to start their careers in Hotel Industry, Travel & Tourism agencies within or outside Pakistan.

         The staff of hotel industry and tourism in desirous of enhancing their skills and knowledge would find the course extremely helpful for them.

Equally ideal for Students,

         Students

         Officers of Government  / Private Organizations

         Travel Coordinators

         Protocol officers etc. 

How will the certificate help you?

Once you have been trained & certified, it will demonstrate you to have achieved a recognized standard of performance, paving way for a higher career profile. This training can provide you opportunities in getting jobs in Hotel Industries, Tourism Industries etc. carrying handsome salary in Pakistan and abroad.

Starting From Timings Last Date of Registration Fee
03-06-13

Morning / Evening

(Mon-Tue-Wed-Thu)

01-06-13

Rs: 20,000

Per Participant

* 10% Discount for  group of two or more

Duration =         3 Months

 

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